Refund policy

Due to the consumable nature of many of our products, all purchases are considered final at point of sale and we do not offer change of mind returns after the goods have been posted.   We are happy to change or amend orders prior to posting. Any order cancelled or returned and subsequently refunded, will have 4% deducted due to Shopify or Paypal fees which they do not refund.

We offer warranties and technical support to back all our products and are happy to help guide you towards the best products and tools for your machine to ensure you are happy with your purchase.

All our kits are warranted for 2 years from date of purchase on the basis of component replacement at our cost. 

In the unlikely event that you have a problem or are not happy with any aspect or want to return something, please contact us and we can discuss the situation. All media, consumables and semiconductors are non returnable for obvious reasons.